Terms
We accept VISA, MasterCard, Discover and American Express.
Baby Cribs and Highchairs:
We do offer a limited supply of Baby cribs and high chairs free of charge in our Orlando vacation rentals. They are available on a “first come – first serve” basis. Please request these items at the time of reservation.
Telephone Calls:
Free local calls. Long Distance calls require the use of a credit card or calling card.
Recreational Vehicles:
Not permitted
Security/ Damage Deposit:
We offer 2 choices:
1. A Property Protection Plan for $44.95 (non refundable and can be paid with a major credit card), which covers any accidental damages done to the vacation home for up to $1,500.00.
2. You may pay a refundable $500.00 refundable security/damage deposit (payable per check or money order only).
Cleaning Fee Policy:
Our vacation homes are cleaned before your arrival and after your departure. Additional cleanings may be requested and will have to be paid directly to the cleaning staff. Any stay of 6 nights or less is subject to a cleaning charge in the amount of $130.00 for a 3 bedroom vacation home, $140.00 for a 4 bedroom vacation home, $150.00 for a 5 bedroom vacation home, $170.00 for the 6 bedroom vacation home and $185.00 for the 7 bedroom vacation home.
Rental Guidelines:
To confirm a reservation, we require a $ 250.00 down payment per reserved week. The balance is due 6 weeks prior to arrival. Rent payments can be made by VISA, Master Card, American Express, Discover Card, US Checks and US Money Orders. Personal checks are only accepted if our office receives them at least 2 weeks prior to arrival. The minimum rental age is 25 years unless accompanied by a parent or guardian. (A copy of a valid ID will need to be provided prior to arrival.) Unfortunately, reservations placed less then 48 hours prior to arrival cannot be processed.
Minimum stay required:
4 nights
Cancellation Policy:
Travel reservations which cancel up to 3 month before arrival or the entire time is rebooked (regardless when the reservation was canceled), will receive a full refund of the payment made minus a $50.00/20% cancellation fee, whichever is greater. Reservations which cancel between 3 months to 6 weeks before arrival will not receive a refund of their payment made but keep it as a credit (minus the administration fee) on the customer account to be used for a future vacation. Reservations which cancel 6 weeks prior to arrival or less will forfeit their full payment.
